The Role of Artificial Intelligence in Enhancing Digital Tourism Experiences
DOI:
https://doi.org/10.56910/ictmt.v1i2.176Keywords:
Artificial Intelligence, Digital Tourism, Travel Experiences, Virtual Assistants, PersonalizationAbstract
This study explores the integration of artificial intelligence (AI) in digital tourism to provide enhanced and personalized travel experiences. Through case studies of AI-powered chatbots, virtual assistants, and recommendation systems, the research demonstrates how AI transforms the tourism industry by improving customer engagement, operational efficiency, and decision-making. The paper concludes with insights into future trends and challenges in adopting AI for tourism development.
References
Airbnb. (2022). Personalized travel experiences: The role of AI. Retrieved from https://www.airbnb.com
Allied Market Research. (2021). Augmented reality and virtual reality in tourism market. Retrieved from https://www.alliedmarketresearch.com
Deloitte. (2021). Consumer data privacy survey. Retrieved from https://www2.deloitte.com
Forrester Research. (2021). The impact of recommendation systems on consumer behavior. Retrieved from https://go.forrester.com
Gartner. (2020). The future of customer service: AI and chatbots. Retrieved from https://www.gartner.com
Global Sustainable Tourism Council. (2022). Sustainable tourism trends report. Retrieved from https://www.gstcouncil.org
Juniper Research. (2021). Chatbots in travel: Market analysis and forecasts. Retrieved from https://www.juniperresearch.com
McKinsey & Company. (2021). The role of AI in driving sales in tourism. Retrieved from https://www.mckinsey.com
Phocuswright. (2021). The role of personalization in travel booking. Retrieved from https://www.phocuswright.com
PwC. (2021). Consumer insights on data privacy. Retrieved from https://www.pwc.com
Statista. (2022). Virtual assistants market forecast. Retrieved from https://www.statista.com
Travel Weekly. (2021). The rise of chatbots in travel. Retrieved from https://www.travelweekly.com
World Economic Forum. (2020). The future of jobs report. Retrieved from https://www.weforum.org
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2023 International Conference On Digital Advanced Tourism Management And Technology

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.